Your guide

Your needs

Viveka’s integrated healthcare offers you support for most health and wellbeing issues.

You are unique

You are at the centre of the way we practice: we organise ourselves around you. This enables us to provide you with your own unique personal support and guidance.

Central to our philosophy is respect for you as an individual. Your needs come first and our team is here for you. We aim to be understanding, supportive and efficient as we discuss your concerns and health needs.

You may want us to tailor your care, or perhaps you’d prefer to receive information that helps you make your own decisions – many people choose a combination of these two approaches.

Guiding you

Just call or email us with your concerns or queries. We will offer you confidential advice and guidance and you can then decide whether to book a consultation with one of our medical or complementary specialists. For ongoing care your main point of contact for guidance and support will be one of the doctors or complementary practitioners you are seeing.

Queries

We welcome your queries about any aspect of your care. You might be interested in the results of tests or wish to discuss your concerns and find out about ongoing or additional treatments. Our management and administrative teams are here to support you and all your queries are confidential.

We would be concerned if you had any unresolved complaints about Viveka. If this happens, please tell us and we will try to resolve the issue straight away.